Support
Help us improve.
Found a bug, something confusing, or a pace alert that behaved oddly? Tell us. Please avoid including health data or GPS routes unless they are genuinely necessary to diagnose the issue.
Email
Talk to the person responsible.
Support enquiries currently go directly to the Chief Executive Officer, RunPrivate.
Helpful things to include: device model, OS version, RunPrivate version, what you expected to happen, and what actually happened.
Privacy when contacting support
Email necessarily gives us your email address and whatever you choose to put in the message. We use it to respond and investigate the issue. See the Privacy Policy for details.